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Petco and Nationwide team up to provide insurance and care for more pets

The goal is to improve pet health and wellness for more than 90 million pet families in the United States.

Petco Health and Wellness Company, Inc and National Pet Insurance announced plans for a multi-year partnership to co-develop integrated and affordable pet health, wellness and protection solutions for every stage of a pet’s life.

“Receiving the lifelong medical support pets need is essential for pets and their families,” Jenny Wolski, SVP Omnichannel Customer Experience at Petco, said in a company statement.1 “The personalized, data-driven pet insurance solutions we are developing in partnership with Nationwide will be designed to expand families’ access to Petco’s full suite of pet care services, giving them a longer, healthier life together.”

Petco’s fully integrated ecosystem of pet health and wellness solutions, as well as Nationwide’s in-depth claims data set, and pet protection and insurance capabilities will be at the comprehensive center programs expected to be available in 2023. Both entities will be able to cross-promote and market to each other’s customer base. This will allow them to maximize their collective infrastructure, expertise and over 150 years of information from an ever-expanding customer base of over 25 million pet families.

The new offerings aim to focus on end-to-end pet care provided by Petco’s pharmacy, veterinary hospitals or clinics, and other health and wellness offerings, including the revolutionary Vital program Care from Petco. Cover will consist of routine preventative care (for example, vaccinations and unforeseen medical needs related to accidents or serious illnesses). Petco insurance offerings available to Petco customers and partners (employees) shall be provided exclusively by National Pet Insurance in the future.

“With an increasing number of pets in American homes, and their loving families’ need and desire that they live as healthy and happy lives as possible, expanding pet parents’ access to the care that support all elements of a pet’s overall health – including access to veterinary care as well as physical, mental, social and home health – is a key part of Petco’s focus on goal-driven performance,” said Whitney Miller, DVM, MBA, DACVPM and Chief Veterinarian at Petco, in the release.

“Nationwide’s proven track record of providing extraordinary care for millions of pets is perfectly aligned with our mission to improve lives. Through our combined efforts focused on what’s best for pets insurance, we aim to streamline the pet insurance process not only for our customers, but for the veterinarian community as a whole,” she concluded.1


Petco and Nationwide are joining forces to provide insurance and care for more pets. Press release. Petco Health and Wellness Company, Inc. October 27, 2022. Accessed October 27, 2022. care-to-more-pets-301660886.html