Pet boarding

Pet boarding and daycare services survive despite drop in visitors

While people may be spending more time with their pets at home during the pandemic, there are still child care, pet care and day care facilities available to give their pets the care and attention they need. which they may not have time for.

Efforts to prevent the spread of COVID-19 continue to be implemented across the country and in Harris County. Newly opened pet care businesses like PetSuites in Spring and Camp Bow Wow in Cy-Fair have adapted to the times, offering curbside service and ongoing pet care even though business is in business. are experiencing a slight decline.

“There has been a decrease in visits because people don’t travel a lot,” said Kerstin DesJardins, market leader for PetSuites.

“He’s still doing relatively well because people can’t give their dogs the attention they need when they’re working all day. They need the dog to burn for energy during the day, which is always helpful, ”said Jose Morillo, owner of Camp Bow Wow, which recently opened a location in the Cy-Fair area in June, said stated that the top priority for his business and others is clear communication with customers.

In addition to limiting the lobby to one guest at a time, Camp Bow Wow has also revamped its facility cleaning schedule and implemented curbside service. Morillo said demands for grooming services have increased during the COVID-19 pandemic.

“For any customer who feels uncomfortable for whatever reason, all they do is call us and we just come outside and take care of things,” Morillo said. “The main thing, I would say, is to keep the interests of our clients in mind.

Although many people are working from home due to the COVID-19 pandemic, DesJardins said parents of pets still bring their cats and dogs for daily care and boarding in order to do more work or to give their pets the attention they need. PetSuites and Camp Bow Wow allow dogs to socialize in a daycare atmosphere, exercise and play with other dogs.

“If you can’t take them out for physical activity, then on some sort of walk, mental stimulation is just as important for our puppies,” DesJardins said. “We offer a cuddle session where we are, legitimately, cuddling your dog and it’s the best time of our day. We always caress our guests and when they come in we always give them a massage. It’s our way of saying hello.

While the end of COVID-19 pandemic precautions is not in the foreseeable future, PetSuites and Camp Bow Wow plan to keep sidewalk service active when precautions are gone.

Another benefit of taking a pet, especially a dog, to a day care center is the care given to the dogs by the staff.

“We watch our pets at all times when someone is in the building,” said DesJardins. “A lot of times we have a guest who’s in daycare and if we see a change in his behavior, we know he’s not feeling well.”

Business is steady and people are still looking to bring their pets back to PetSuites and Camp Bow Wow, though both companies are looking forward to days of more travel and more guests.

“We’re doing fine,” DesJardins said. “We can’t wait for people to start traveling again, that would be great. We will adapt to whatever our guests need and whatever our parents need.

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