Pet boarding

Local pet boarding and daycare service draws intense criticism after dog drowned in their care

A local pet boarding and daycare service, Board n ‘Play, received intense criticism online after an internet user revealed that a dog they were caring for had drowned in Tanjong Beach.

Last Wednesday (April 17), Facebook user Naida Ginnane wrote on social media that she witnessed the incident and that Board n ‘Play staff were unsure of what to do when the dog walked away. drowned. She wrote:

“A dog drowned at Tanjong Beach. Beware of ‘BOARD and PLAY’ dog sitters !!!! Very sad to report that I saw a small Maltese crossbreed dog drowning today while in the care of Board and Play staff. Every day I walk my dogs on the beach early in the morning. Recently I have noticed that this group is coming to the beach more frequently with more and more dogs.
“Today, while a ‘carer’ dragged two scared dogs through the water, another ‘carer’ let the little Maltese slip off the board. Instead of getting off the board to save the dog, they watched until he couldn’t swim anymore and started to sink. He was removed unconscious, the “caregivers” had no idea what to do. “

Naida wrote that the Board n ‘Play staff were so helpless that she and other witnesses had to step in and help.

“Myself and other passers-by had to offer help… the dog regained consciousness but had been out for at least 3 minutes. I insisted that they take the dog to the emergency room immediately.
“I pray the dog survived and I can’t imagine how devastated the dog owner would be… if you are looking for dog care, DO NOT USE Board and Play.”

Naida added that she had observed the way Board n ‘Play treated the dogs it cared for and said the animals are under stress when moving around the beach. She reported:

“Some dogs are allowed to roam off leash as soon as they leave the van. They poop and it is rarely picked up. Dogs that remain on a leash are dragged by the neck on the sand / or tied to trees on the beach.
“Lately the group has taken the dogs to the island in front of the beach. It is the frequent nesting site of a family of nine otters, 4 adults and 5 puppies. Not anymore!
“Dogs that are reluctant swimmers are dragged by the neck under extreme stress through the water to swim to the island. Other small dogs are placed on a SUP board and rowed to the island.

Board n ‘Play referenced Naida’s post on her own Facebook page and confirmed the dog had drowned and been taken to the vet. Lamenting that they are subjected to “daily verbal abuse” by passers-by on the beach or in the parks where they take the dogs, the service claimed that not all of Naida’s claims are true.

Board n ‘Play instead claimed that the dog, Garfield, was “Found floating and not breathing (believed to be drinking seawater). A member of our crew revived him and he came back.

“We immediately took him to the vet. Now he is in the Mount Gelenggang Hospital but is in critical condition. We asked the vet to do his best.

Urging Internet users to avoid disseminating “false content”, Board n ‘Play called out to Internet users “If you think we are abusers, you can report it to the authorities. Abusers do not take dogs to the beach to play.

Interestingly, Board n ‘Play appears to have removed this post from its Facebook page. A screenshot of the post is still circulating online:

– Advertising 2-

Board n ‘Play later appeared to have released an update that said Garfield had died in hospital. This post is now missing from their Facebook page, but a Facebook user seems to have successfully copied the post:

In a subsequent article, Board n ‘Play urged internet users to carefully read their disclaimer before registering their pets for their services.

A quick glance at the Board n ‘Play website shows that pet owners must waive their rights to make any claims against the group if their pets die, are ill, injure themselves or escape while they are they are in the custody of the group. Their service contract stipulates:

“Board n ‘Play and its employees, volunteers, administrators, partners, affiliates and assigns, will use the greatest possible care to protect the health and safety of my dogs when using the services associated with Board n’ Play . (“Services”).
“In return for the Services and as an express condition thereof, I hereby renounce and release, in my name and that of my heirs, personal representatives and assigns, to the fullest extent permitted by law, any claims, including those relating to damage, illness, injury, death and / or escape, against Board n ‘Play and their employees, volunteers, administrators, partners, affiliates and assigns (collectively, the “Released Parties”) arising from the use of the Services by my dog ​​(s).
“I further agree to indemnify, defend and hold Board n ‘Play harmless against any claims by persons or entities other than myself relating to my dog’s participation in the Services.”

– Advertising 3-

The incident involving Garfield is unfortunately not the first time that an animal taken in by Board n ‘Play has been injured. Facebook user Reborn Lim shared photos of his sick pet dog and wrote:

“Personally, I also experienced a similar incident with Board N Play. My 3.5 year old golden retriever was very close (sic) to death. He was hospitalized for 15 days and it cost us around S $ 20,000 to save him.

“Goldie was picked up by the resident at 7 am, that they (sic) brought him to the dog park, and was in the hospital at noon the same day. Her body went into shock and all internal organs died out. “

Claiming that Board n ‘Play ignored his specific instructions regarding Goldie’s care, Lim lamented: “They pushed us all the responsibility and there was not even a word of apology. They even accused Goldie of having a pre-existing medical condition that the medical report (sic) shows does not have one. “

Another internet user who seemed to know Goldie wrote that she had to take her Golden Retriever Terry to the hospital to donate blood to Goldie.

She added that she is shocked by Garfield’s drowning since this latest serious accident happened just over a month ago:

Revealing that Goldie will need a long time to recover if he can even fully recover, Reborn Lim wrote that he hopes pet owners will be more careful with their dog’s care:

Netizens who delved into Board n ‘Play’s practices were also shocked to find that the group employs inexperienced tourists to look after the dogs, in exchange for food and accommodation.

Board n ‘Play is a great host for tourists who want to work in exchange for food and accommodation on the website. The group has active advertising on the website that states:

“Hello, we are a family working in a day care center and dog boarding and looking for volunteers to play with the dogs and take care of them on outings such as the beach and dog parks.
“The volunteers will stay in our house which has 5 bedrooms. This is a shared room with air conditioning and powerful wifi. You will have access to anywhere in the house and there is a food court just 5 minutes away if you want to experience our local cuisine.
“All meals will be provided to our volunteers, usually spicy sour dishes with rice. We will also provide a bus card to access our local buses or transportation to explore our city. If you’re too lazy to hang out, we can watch Netflix together. Sometimes we organize barbecues.
“What does our daily work look like? – pick up and drop off the dogs. – bring the dogs to the beach to swim, care for them and swim with them. – Paddle with the dogs and drop them in the sea. – take the dogs to dog parks and meet other dogs, run and play with them, engage them. – walk the pack of dogs. – shower and dry the dogs. – clean up after their poo and pee in the house and collect poo at the park or at the beach. – play with dogs. – observe their socialization with other dogs, make sure there are no fights and safety. – take care of their meals
“We are in dire need of volunteers who can help us with beach trips, dog runs, home supervision and pack walks as there are around 10 to 20 dogs. The working hours are from 7 a.m. to 1 p.m. 5 days a week from Monday to Thursday (compulsory) and an option from Friday or Saturday or Sunday.
“If you are a dog lover and would like to help spend some time with the dogs and like to explore Singapore on a budget this is the place for you! – note that we require your FULL commitment when taking care of dogs as some dogs are dominant or defensive and may injure other dogs or even people.
“We will guide you along the way and generally the Worldpackers will take care of the easy dogs. – take note that a tourist generally cannot stay more than 30 days under SG customs law. – all citizens of the European Union can stay for 90 days.

Indeed, several dog sitters featured in Board n ‘Play Facebook photos appear to be tourists. Internet users who responded to the worldpackers list, which shows their dogs could be seen by inexperienced tourists, were shocked: us on social networks

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