Pet boarding

Dog owner Bryan warns against pet boarding apps


These days, it is not uncommon for people to turn to the internet when looking for a babysitter for their children or even pets. Sometimes this convenience is threatened.

A Bryan woman warns others to be careful when it comes to finding a pet sitter on an app. Lauren Elms says she dropped off her dog Sully with a pet sitter and couldn’t reach her for almost 24 hours.

“I was helpless, in another state, you know I was physically sick,” said Lauren Elms, a resident of Bryan.

Elms found the sitter on the Rover app. The platform allows pet owners to read reviews and choose the perfect pet sitter. Elms says it wasn’t the perfect match.

“It was kind of last minute. We were heading out of town, our previous sitter had backed away, so I kind of went to see Rover. When I dropped him off there were 10 dogs, plus of 10 dogs, her home looked like a puppy mill, ”Elms said.

With the help of the police, Elms was able to make contact with the woman who was watching his dog, but Sully returned in bad shape with gashes on his nose.

“He drank three bowls of water when he got home and didn’t pee for a whole day, so as far as I know she wasn’t even home the entire time he was there,” Elms said.

Elms hopes people will learn of his story and be careful with who they choose to watch their pets.

KBTX has contacted the dog sitter regarding the complaints, but has not received a response.

A Rover representative told KBTX that the custodian has been removed from the site.