Pet boarding

AVA investigates Platinium Dogs Club pet boarding service after allegations of pet abuse, Singapore News & Top Stories

SINGAPORE – A pet boarding house based in a house in Bukit Panjang was raided by authorities on Saturday (December 29th) following complaints that animals in its care were mistreated.

It is understood that the raid on Galistan Avenue was carried out by the Singapore Agri-Food and Veterinary Authority (AVA), police and the Society for the Prevention of Cruelty to Animals (SPCA).

Several animals were found and AVA took provisional custody of them.

The pet boarding service is run by Platinium Dogs Club, which advertises a variety of services on their website, including overnight dog boarding, day sitting, and grooming.

The website described the facility as “fully air-conditioned daily”, “large and spacious” and “cage-free”.

The establishment also promised to “provide special diet menus for your little ones” and that their staff would attend to pets if they needed medical attention.

Asked about the raid, Dr Jaipal Singh Gill, executive director of the SPCA, told the Straits Times on Sunday that his staff had entered the house, where Platinium Dogs Club was running its services, on Saturday afternoon.

“Three members of the SPCA staff were present, including a veterinarian,” he said.

A pet boarding house was raided by authorities on December 29, 2018 following complaints that pets in her care were mistreated. PHOTO: LIANHE WANBAO

Dr Gill said the SPCA had received a number of complaints about the boarding school, which raised concerns about animal welfare.

He said, “The immediate concern of the SPCA is the welfare of the animals in the home. In such cases, the SPCA takes the necessary steps to ensure the welfare of the animals. The nature of the action depends on the state of animals and their way of life. environment. “

When asked about the condition of the animals and any action the SPCA would take, Dr Gill said the SPCA was unable to provide further details as investigations are still ongoing.

When contacted, an AVA spokesperson said: “AVA protects animal welfare and will not hesitate to take enforcement action against violators. “

On Monday, the AVA said that as part of its investigations into the Platinium Dogs Club, the authority had inspected the boarding school premises and found 18 dogs and a rabbit.

AVA took temporary custody of the animals until the return of their owners, in order to preserve the welfare of the animals.

“We have contacted the owners of the dogs to claim their pets, and some of the dogs have been reunited with their owners,” the AVA spokesperson said.

Members of the public are believed to have also complained to the authority that their pets have been abused at the boarding school, and a police report has been filed against the Platinium Dogs Club.

Contacted by Lianhe Wanbao, a spokesperson for the Platinium Dogs Club said that the establishment had not mistreated any of the animals found during the raid.

The spokesperson also sent Wanbao a chain of WhatsApp messages showing the Platinium Dogs Club telling a dog owner that staff at the facility were unable to care for a dog because the animal did not want to drink water and go for a walk. Staff then asked the owner to help or pick up the animal and send it to a veterinarian.

Platinium Dogs Club did not respond to further questions until press time.

Under the Animals and Birds Act, convicted offenders who fail in their duty to care for animals while conducting an animal related business can face a fine of up to $ 40,000, including jail time. two years, or both, said the AVA.